Ratings & Reviews

Overall Rating

5(492 reviews)99.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Antonio H. - |Recommended: YesFor Me Eilan Is The Best Re... — For me Eilan is the best resident complex around all San Antonio. My experiences is amazing, and I feel a great quiet and amazing service here.
response from property -Antonio, thank you for your review. It means a lot to us to know that we are a standout community, and we hope you continue to enjoy your experience here for a long time.
Review From Modern Messagesubmitted by Mary M. - |Recommended: YesWe Love How Nice Everyone I... — We love how nice everyone is here. The constant security makes us feel very safe as well We love the parking garage it helps us know that our car is secure. We recommend this complex to all of our family and friends as well
response from property -Mary, thank you for the glowing recommendation of our community, as it means a lot to us to know that you feel at home here. It always feels good to hear that we are getting things right!
Review From Modern Messagesubmitted by Rogiero G. - |Recommended: YesI Love Living At Elian, Bec... — I love living at Elian, because the place is quiet and has a beautiful gym. If I want to go out to eat I can just walk to the restaurants underneath the apartments.
response from property -Rogiero, we are pleased that our convenient location, peaceful surroundings, and well-equipped fitness center stand out for you. Thank you!
Review From Modern Messagesubmitted by Jaime D. - |Recommended: YesBeautiful Property And Grea... — Beautiful property and great customer service from leasing agents to managers to maintenance. Very friendly, helpful and answered every single question walked me through all the property and made sure to show me a couple of floor plans till Found what I was looking for.
response from property -Jaime, we couldn't be more thrilled by your outstanding feedback on your experience in our community! Because resident comfort and satisfaction are top priorities here, we take the time to cultivate a team of first-rate professionals who go the extra mile to accommodate resident needs, so your feedback means a lot. Thank you for your encouraging support.
Review From Modern Messagesubmitted by Desirae P. - |Recommended: YesCannot Complain The Staff A... — Cannot complain the staff and community are so very friendly. Its a luxurious experience here and I always feel safe. Maintenance request are answered promptly.
response from property -Desirae, thank you for your time. We are pleased to hear that your experience in our community has been luxurious. We will let our maintenance team know that they have been prompt.
Review From Modern Messagesubmitted by Trinidad M. - |Recommended: YesExcellent The Office Staf... — Excellent The office staff is great The maintenance staff are amazing They get the job done quick and effectively. They all are simply the best
response from property -Trinidad, thank you for writing. We are proud of our team, and your feedback validates that. We will let them know that you said they are simply the best.
Review From Modern Messagesubmitted by William W. - |Recommended: YesPest Control Was On Time An... — Pest control was on time and efficient. Good job. Every need is fulfilled promptly, although there are very few needs to have maintenance. Justin runs a great crew.
response from property -William, we’re really glad that our team has done such a great job meeting your living standards! It means a lot to us to hear what a positive impression Justin and the rest of our team have made with their attentive service. Your support means a lot.
Review From Modern Messagesubmitted by Miguel R. - |Recommended: YesThe 3 Ladies Who Work In Th... — the 3 ladies who work in the leasing office are very efficient and answer all my questions. they do a very good job 👏 👍 So I'm very happy the way i have been treated on eilan
response from property -Miguel, what a joy to receive your 5-star praise and accolades about our team. We are here for you!
Review From Modern Messagesubmitted by Candyce S. - |Recommended: YesBeautiful Community The Gr... — Beautiful community The grounds are stunning. Residents are friendly and staff has been great Lots of great restaurants and shopping near by.
response from property -Candyce, we really appreciate your high praise for our community. It makes us so happy to know how much you enjoy our beautiful community grounds, prime location, and welcoming atmosphere. Thank you for choosing us as your home!
Review From Modern Messagesubmitted by Shadi I. - |Recommended: YesKaitlyn Was Great, Thanks F... — Kaitlyn was great, thanks for being patient with me, really everyone in the office was great..they made it easy and where able to work with all me needs. Thanks guys
response from property -Shadi, we place a high priority on the comfort of our residents, and it is lovely to hear that Kaitlyn has taken such great care of your needs. Thank you!
Review From Modern Messagesubmitted by Michael A. - |Recommended: YesGreat Staff, Very Responsiv... — Great staff, very responsive. Clean facility great neighbors. Maintenance is always prompt and on time with any issues you may have. Couldn’t ask for a better place to call home.
response from property -Michael, reading your review has truly brightened our day! It always feels good to hear from happy residents, and we look forward to seeing you around the community.
Review From Modern Messagesubmitted by Maxwell M. - |Recommended: YesArrive At Eilan Has Been On... — Arrive at Eilan has been one of the best living experiences of my 5 years in San Antonio. The facility and premises are always clean, and there is no safer apartment complex in the community. The amenities are second to none. I have lived downtown, and I have lived on Broadway there is no comparison, Arrive dwarfs any other location in every facet. This is the most attentive staff, the most cordial and kind neighbors, and unimaginably affordable. I could not recommend a better living experience.
response from property -Maxwell, reading your review has truly brightened our day. We work hard to provide an exceptional living environment for our residents, and it feels good to see that we are succeeding. Thank you!
Review From Modern Messagesubmitted by Bradley M. - |Recommended: YesLiving Here At The Eilan Ha... — Living here at The Eilan has been a great experience, meeting new friends and making new memories. I look forward to many more memories and good times
response from property -Bradley, we appreciate your time. It is heartening to know that you have made many new friends and lasting memories in our community. Have a fabulous day.
Review From Modern Messagesubmitted by Darren V. - |Recommended: YesHave Absolutely Loved It He... — Have absolutely loved it here since we moved in. One of the most beautiful settings in San Antonio. The accommodations make it feel as though we are coming home to a resort each and everyday. The property managers at Arrive Eilan are fantastic and always attentive to all of our needs. Special thanks to Kaitlyn, Gabby, Ashley and Urban.
response from property -Darren, thank you for the glowing review! We work hard to provide an outstanding living environment for our residents, and it feels good to know that we are succeeding. We will be sure to share your review with Kaitlyn, Gabby, Ashley, and Urban.
Review From Modern Messagesubmitted by Lanette F. - |Recommended: YesLove It The Location Is Un... — Love it The location is unbeatable. It’s clean, nice, and the neighbors are friendly and quiet . Very dog friendly place. The additional amenities like restaurants close by and the cool beans cafe is neat as well..
response from property -Lanette, we are happy that our high standards for upkeep and service appeal to you! We appreciate knowing our great location and amenities make a positive difference.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Arrive Eilan, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Arrive Eilan, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose